Uhm. You know the rule customer is always right.. Let the user think she is right and look for an official Microsoft article on how Autosave actually works..
Word for Mac has a built-in autosave feature called AutoRecover which is switched on by default. This means that Word is quietly saving the document you are working on without you needing to. Oct 31, 2018 If you want to disable this AutoSave feature, you can use the same instructions, but on step No. 6, make sure to clear the AutoSave OneDrive and SharePoint Online files by default on Word. Sep 11, 2019 The Word application for Mac is designed to autosave changes made to a document. The design ensures that you don’t lose your work when you accidentally close your work without saving. It autosaves any progress or changes you make to the document in intervals.
I'm sure the user will state that the article is wrong.. So tell her that you are going to send an e-mail to Bill Gates and you will get back to her as soon as he gets back to you.. just kidding of`course.
You can get Microsoft support on the call and invite the user on the call as by the looks of it, no matter what you say to that user will make any difference.
Here is a good article that describes how Autosave actually works.
Losing work you've done on a document because of crashes, or if you accidentally close the file without saving, can be very frustrating. Thankfully, to reduce the chances of losing your work, the suite of Office applications provides two options (AutoRecover and AutoSave) to save Word, Excel, PowerPoint, and other documents at various intervals automatically.
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Mac microsoft word vs windows word. In this Windows 10 guide, we walk you through the steps to configure when Office applications should save the contents of a document automatically.
How to enable AutoRecover in Office for documents you store on your PC![]()
AutoRecover is a legacy feature that allows you to control the time when you want to auto-save a document. When enabled, it saves a copy of the document (every 10 minutes by default) to ensure that most of the content is available in the event that the app or your device crashes, or if you close a document without saving.
To enable AutoRecover for documents that you store locally on your computer, do the following:
How To Find Autosaved Documents Word
Once you completed these steps, moving forward, documents that you create on any Office application (such as Word, Excel, and PowerPoint) will save automatically every 10 minutes.
If you must disable this feature, you can use the same instructions, but on step No. 6, make sure to clear the Save AutoRecover information every (X) minutes option.
How to enable AutoSave in Office for documents you store in OneDrive
AutoSave is a similar feature that saves document changes automatically, but only if you're saving files in the OneDrive folder or SharePoint online. (This feature is only available for Office 365 subscribers. If you're not a subscriber, you can start with the Office 365 Personal plan, which is usually priced at $69.99 per year. )
To enable AutoSave for documents that you store in the OneDrive folder, do the following:
After completing these steps, when you save an Office document in the OneDrive folder future changes will save automatically.
Using this feature, you won't find an option to control the AutoSave timer because the changes are saved in real-time while you're working in the document.
If you want to disable this AutoSave feature, you can use the same instructions, but on step No. 6, make sure to clear the AutoSave OneDrive and SharePoint Online files by default on Word option.
If the AutoSave toggle switch is grayed out above the ribbon menu, it means you haven't saved the document for the first time, or the document is not in the OneDrive folder. Also, remember that this feature is independent of the legacy auto-save built into Office, which means that disabling this option won't affect auto-save for files you store locally on your device.
How to change AutoRecover frequency in Office apps
If you want to adjust the time to save documents automatically in Office, do the following:
Once you complete these steps, Office documents that you store locally on your device will save automatically at the intervals you specified.
More Windows 10 resources
For more helpful articles, coverage, and answers to common questions about Windows 10, visit the following resources:
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Does Microsoft Word Autosave On Mac FreeUH OHMicrosoft may have delayed Windows 10X and Surface Neo beyond 2020Does Microsoft Word Autosave On Mac Download
Microsoft's upcoming Windows 10X and Surface Neo products may not be shipping in time for the holiday after all, according to a new report from ZDNet's Mary-Jo Foley. This means that other Windows 10X devices from third-party manufactures also won't be launching at the end of this year like originally planned. Microsoft's dual-screen Windows 10X effort has been put on pause.
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